site:amazon.de/ "e-scooter" "problem" OR "defekt" OR "kundenservice"

Customer experiences on Amazon.de regarding products containing "e-scooter" and related terms indicate issues with product defects and customer service. One customer reported a steering defect upon delivery of a scooter. Another customer experienced a motor defect on a product after two months, criticizing the customer service for offering a self-repair solution with cost sharing and repeated failures after repairs. General Amazon customer service information outlines return policies for defective Amazon devices, including contact methods and procedures for warranty claims [Source 2, 3, 4].